This job is no longer available
This job expired on 18/08/2026. It no longer accepts applications.
IT Technical Support – Full‑Time (Singapore)
Nityo Infotech · Singapour
Job description
About the role
We are looking for an IT Technical Support professional to join our team in Singapore. You will provide remote and on‑site assistance for Windows‑based desktops, software, and hardware, ensuring smooth daily operations for end users.
Key responsibilities
- Respond to service desk tickets, diagnose and resolve incidents and requests.
- Support Windows 11 devices, Microsoft Team Room (MTR) systems, and Office 365 applications.
- Utilise Microsoft System Center Configuration Manager (SCCM) and Quick Assist for remote troubleshooting.
- Maintain accurate records in the ticketing system and follow up with users and vendors.
- Collaborate with internal and external stakeholders to communicate solutions and escalations.
Required profile
- 0‑3 years of experience in a service desk or desktop support role.
- Strong analytical and problem‑solving abilities.
- Willingness to continuously learn new technologies.
- Effective communication skills with both internal teams and external vendors.
Required skills
- Microsoft System Center Configuration Manager (SCCM)
- Quick Assist
- Microsoft Windows 11
- Microsoft Team Room (MTR)
- Office 365 – Outlook, Excel, Teams
- Service desk ticketing systems
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Nityo Infotech
Singapour