L1/L2 Support Engineer
Hexaware Technologies · Singapour
Job description
About the role
Hexaware is hiring a full-time L1/L2 Support Engineer for a client site in Woodlands, Singapore. The role involves 12-hour shifts, four days per week, in a fast-paced 24x7 production environment.
Required profile
- Experience in L1/L2 application support, technical support, helpdesk or IT operations.
- Ability to work effectively in a fast-paced 24x7 production environment.
- Willingness to work onsite at the client's Woodlands location and support rotating day/night shifts.
Required skills
- Familiarity with incident management and ticketing tools such as ServiceNow, Remedy or similar platforms.
- Strong troubleshooting and problem-solving skills.
- Good verbal and written communication skills.
- Strong teamwork and stakeholder management skills.
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Published 3 hours ago
Expires 1 month from now
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Hexaware Technologies
Singapour
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