Loss Prevention Officer

About the role

Courtyard, part of Marriott International, is hiring a Loss Prevention Officer in Singapore. The role covers security and loss prevention duties on the property, including patrols, monitoring of security systems, incident handling and guest assistance.

Key responsibilities

• Patrol all areas of the property and assist guests with room access
• Monitor CCTV, perimeter alarm, duress alarms and fire life safety systems
• Lock property entrances when required and conduct daily physical hazard inspections
• Respond to accidents, call EMS or give first aid/CPR, and help guests and employees during emergencies
• Defuse disturbances, escort unwelcome persons and report accidents, thefts and vehicle incidents to the scene
• Complete incident reports, shift summaries and daily activity reports, and investigate incidents and gather evidence
• Maintain confidentiality of reports and documents and follow company policies and safety training
• Welcome guests, anticipate their needs, assist people with disabilities and resolve complaints

Required profile

• High school diploma or G.E.D. equivalent preferred
• No related work experience or supervisory experience required
• Ability to stand, sit or walk for long periods, move quickly, lift up to 50 pounds unaided and work in narrow or uneven spaces
• Some states may require additional licensing or registration