Luxury Client Advisor – Pre‑loved Luxury Retail

About the role

Join Carousell Luxury as a Luxury Client Advisor, the front‑line ambassador for our pre‑owned luxury marketplace. You will create memorable shopping experiences for discerning clients, helping them discover timeless fashion pieces and accessories while embodying the elegance of the brand.

Key responsibilities

• Provide exceptional client service to create memorable shopping experiences.
• Build and maintain a loyal client base through proactive outreach and relationship management.
• Stay up‑to‑date with current luxury trends and share product knowledge with clients.
• Maintain store presentation standards, ensuring a luxurious and inviting environment.
• Collaborate with team members to achieve store goals and uphold the brand’s values.

Required profile

• Previous experience in luxury retail, fashion, or client‑facing roles.
• A strong passion for luxury goods and an understanding of high‑end brands.
• Exceptional interpersonal and communication skills.
• A proactive mindset with a natural ability to connect and build rapport.
• Attention to detail and a commitment to delivering excellence.

Required skills

• Exceptional interpersonal and communication skills.
• Strong passion for luxury goods and knowledge of high‑end brands.
• Attention to detail and commitment to delivering excellence.