Manager, Contract, Finance and Governance – Digital Engagement & Adoption

About the role

The Digital Readiness (DR) Group at IMDA builds an inclusive digital society by engaging individuals, schools and communities across Singapore with devices, digital skills and emerging technologies. This Manager oversees the contract lifecycle of outsourced services (e.g. Training and Outreach contracts), the financial administration of programme and OPEX budgets, and the governance frameworks needed to ensure compliance, accountability and performance integrity. The role ensures public funds and partnerships are managed effectively so the division can deliver national digital inclusion outcomes.

Key responsibilities

• Contract management and vendor governance: manage the full lifecycle of outsourced partner contracts (drafting, evaluation, performance monitoring, renewal, termination), build contract frameworks aligned with IMDA's procurement, financial and governance standards, track vendor KPIs and set up a vendor performance dashboard.
• Financial management and budget control: prepare, manage and report operational and programme budgets, forecast, analyse variances and track expenditure; support annual budget submissions, procurement projections and financial audits; work with the Finance Division and identify cost efficiencies.
• Logistics and facilities management: oversee logistics and facilities with service providers to support islandwide training and outreach, and ensure business continuity.
• Governance, risk and compliance: maintain an internal governance framework covering risk, process integrity and compliance; review contract and finance processes; ensure compliance with IMDA, MOF and AGD guidelines; report to management and audit committees.
• Stakeholder collaboration: liaise between Finance, Procurement and Legal and external partners, guide project teams on compliance and budgeting, and support cross-divisional initiatives.
• Data and systems governance: use data insights for decision-making, establish data governance protocols, and work with the Enterprise Systems team so contract and financial data are captured accurately in CRM/Tableau dashboards.

Required profile

• At least 8 years of relevant experience in contract management, finance or governance within a public agency or large-scale enterprise.
• Strong understanding of public procurement, contract law and financial governance frameworks.
• Proven ability to manage large vendor contracts and complex service agreements with multiple performance metrics.
• Excellent written and verbal communication with stakeholders at multiple levels.

Required skills

• Financial reporting, budgeting and expenditure tracking
• Audit processes, risk management and internal controls
• Analytical, problem-solving and sense-making skills for interpreting financial and operational data