Manager, HR Information Systems

About the role

Singapore University of Social Sciences (SUSS) is looking for a Manager, HR Information Systems (HRIS) to provide dedicated leadership and end-to-end accountability for its HR technology portfolio. The role leads the HRIS team, sets priorities and governance, and turns organisation-wide needs into an integrated HR technology roadmap. It works from SUSS@Nanyang Polytechnic in Yio Chu Kang.

Key responsibilities

• Lead and develop the HRIS team, set priorities, allocate resources, manage performance and establish accountability for service delivery.
• Develop an integrated HR technology roadmap and oversee the governance, optimisation and reliability of SAP SuccessFactors and related HR systems.
• Lead HRIS projects, enhancements, integrations and digital transformation initiatives from requirements gathering and design through testing, implementation, change management and post-implementation support.
• Evaluate and implement emerging HR technologies such as AI, robotic process automation and workflow solutions.
• Strengthen HR data governance, system controls, integrations, analytics and real-time reporting.
• Partner with HR, IT and business stakeholders and manage vendors and implementation partners.
• Manage operational, data and system risks, reduce key-person dependency and maintain business continuity arrangements.
• Oversee HRIS documentation, training and user support resources.

Required profile

• Degree in Human Resources, Information Systems, Business, Technology or a related discipline.
• At least 8-10 years of experience managing HR systems, digital transformation initiatives or enterprise technology projects; team lead or managerial experience preferred.
• Experience managing system implementations, enhancements, vendors, testing, change management and operational support.
• Strong stakeholder management, communication and influencing skills across HR, IT, business functions and external vendors.
• Proven leadership skills and an enterprise-wide perspective.

Required skills

• Strong working knowledge of HRIS platforms and processes, preferably SAP SuccessFactors across relevant modules.
• Ability to turn business needs into system requirements, roadmaps and implementation plans.
• Knowledge of process automation, data governance, system controls, dashboards and HR analytics.

What we offer

• Competitive pay package.
• Hybrid work arrangement (subject to job role).
• Medical benefits and flex benefits.
• Family care leaves and volunteer service leaves.
• Wellness and recreation activities.
• Lifelong learning and career development opportunities through internal job postings and transfers.