Manager - IABOR Oversight

About the role

Eastspring, a global asset manager with Asia at its core, is hiring a Manager for IABOR Oversight. The IABOR Oversight team oversees the middle office service provider so that IABOR data remains accurate, complete and timely for downstream business use, operations and reporting. The role focuses on governance and oversight of the provider's production of pricing, transaction and position data, with effective controls, issue management and escalation.

Key responsibilities

• Oversee the service provider's delivery of IABOR pricing, transaction and position data across all Local Business Units, ensuring data quality, completeness and timeliness.
• Perform independent oversight checks and thematic reviews of IABOR data to find exceptions, control gaps and areas of concern.
• Challenge, investigate and drive resolution of data breaks and mismatches between Aladdin, IABOR and other downstream systems, working with the provider and internal stakeholders.
• Establish and maintain exception reporting, escalation and governance processes, and act as the first point of escalation for IABOR data issues.
• Monitor service provider performance against service standards, control expectations and contracts, and escalate concerns.
• Review and validate vendor invoices before payment processing.
• Partner with LBU Operations, technology teams and the provider to fix data issues, process gaps and control weaknesses.
• Support transitions, onboarding of new markets/instruments and change initiatives, and provide subject matter expertise on IABOR oversight for projects and new business.
• Support incident management (impact assessment, escalation, root cause tracking, remediation).
• Drive improvements to the oversight framework, including controls, metrics, process efficiency, automation and provider governance.
• Keep up with market, regulatory and business changes and proactively identify risks in the outsourced IABOR servicing model.

Required profile

• At least 8 years of relevant experience in asset management middle office, investment operations or service provider oversight.
• Prior experience overseeing outsourced service providers, including performance monitoring, issue escalation and control challenge.
• Degree in Business, Finance or a related discipline.

Required skills

• Strong understanding of IABOR, asset management operating models and downstream data dependencies.
• Good understanding of fund accounting and middle office control processes.
• Experience with Aladdin or similar investment platforms preferred.
• Analytical and problem-solving skills, excellent written and verbal communication, attention to detail, and ability to work under pressure with competing priorities.