Manager/Senior Manager (Facilities and Operations), Dean's Office

About the role

NUS Business School is hiring a Manager or Senior Manager (Facilities and Operations) for its Dean's Office. Reporting to the Team Lead (Biz Ops), the role provides facilities maintenance and logistical support, including predictive building maintenance coordination, fire and work safety, renovation project planning and management, and related duties. The appointment grade will depend on the selected candidate's experience.

Key responsibilities

• Oversee and fulfil facilities service requests (cleaning, repairs, room setups) via the workorder app and improve the app's operation.
• Optimise classroom and event space setups, including furniture configuration and AV readiness checks.
• Strengthen routine inspections to anticipate maintenance needs and prevent safety issues, and follow through with vendors and central facilities teams.
• Maintain accurate inventory records and enforce inventory standards (stock checks, reordering, asset tracking, storage upkeep).
• Support safety and compliance, oversee incident reporting and raise housekeeping standards.
• Manage security, issue and track keys and access cards in line with policy.
• Coordinate contractors and stakeholders, ensuring clear updates and timely completion of works.
• Keep work orders, inspections and vendor records accurate and drive continuous process improvements.

Required profile

• Bachelor's degree in Mechanical, Electrical, Civil & Structural Engineering, Facilities Management or equivalent.
• At least 5 years of practical facilities management experience, including minor A&A/cyclical/facilities renewal project management of institutional and residential buildings (M&E maintenance experience is an added advantage).
• Able to walk across campus sites, set up rooms and furniture and move items into position.
• On-site role that may occasionally require early mornings, evenings or weekends during peak periods.

Required skills

• Strong problem-solving and coordination abilities, and excellent written and communication skills.
• Proficiency in Microsoft Office; familiarity with MS Project preferred.
• Certified Fire Safety Manager qualification is an advantage.

What we offer

• Comprehensive training on university systems, safety procedures and standard operating protocols.
• A supportive team environment with opportunities to grow in facilities coordination and operations.