Middle Office Administrator, Senior Associate

About the role

State Street is looking for a Middle Office Administrator, Senior Associate in Singapore, with strong Middle Office Operations experience and a sound financial background. The role supports Treasury and Cash Management, Transaction Lifecycle Management and other Middle Office operational services, partnering with clients, investment managers, custodians and counterparties to support daily operations, resolve exceptions and address complex operational challenges.

Key responsibilities

• Execute daily operational, control and oversight activities in line with procedures, client requirements and regulatory standards.
• Act as a subject matter expert for assigned processes, supporting operations, issue resolution and timely delivery of accurate outputs.
• Monitor workflow performance, identify operational risks and control gaps, and escalate issues with timely updates to management and stakeholders.
• Maintain process documentation and ensure compliance with corporate policies, risk controls and standard operating procedures.
• Investigate and resolve complex operational exceptions so service levels and client expectations are met.
• Build working relationships with internal and external stakeholders and support operating model improvements, projects, migrations and business initiatives.
• Use AI, automation and data analytics tools to improve efficiency, data quality and controls.
• Contribute to team development through training, knowledge sharing and SOP enhancement.

Required profile

• Bachelor's degree or above in Accounting, Finance, Economics or a related discipline; finance background preferred.
• 3+ years of experience in hedge fund services, fund administration or financial services roles.
• Experience in client service, operational risk management, exception handling and stakeholder engagement.
• Experience supporting process improvement, automation, system implementation or transformation is an advantage.
• Flexibility to support global stakeholders across different time zones when required.

Required skills

• Strong understanding of financial products, operational processes and risk controls; hedge fund or Middle Office experience is an advantage.
• Advanced knowledge of MS Office; trading and pricing platforms, VBA, Python or AI/data analytics tools preferred.
• Excellent English, verbal and written, with strong stakeholder management.
• Self-motivated, able to work independently and manage multiple priorities in a fast-paced environment.