Middle Office Client Onboarding Intern

About the role

Mitsubishi UFJ Financial Group (MUFG) is recruiting a Middle Office Client Onboarding Intern for its Global Corporate Banking Division for Asia, based in Singapore. The internship runs from 11 January 2027 to 30 June 2027 and supports the implementation and rollout of a client onboarding workflow tool across multiple Asia Pacific locations. It offers hands-on experience in business analysis, client onboarding, workflow automation, user acceptance testing, change management and regional transformation.

Key responsibilities

• Support the project team in implementing and rolling out the client onboarding workflow tool across countries and business units.
• Document business requirements, user stories, meeting minutes, action items and project artefacts.
• Help create and maintain As-Is and To-Be process maps for client onboarding and operational processes.
• Take part in stakeholder discussions, workshops and requirement-gathering sessions.
• Assist with country-specific analysis, fit-gap assessments and documentation of local business and regulatory requirements.
• Support UAT, including test scenarios, scripts, test data, defect tracking and progress reporting, and coordinate testing with business users and stakeholders.
• Help prepare training materials, user guides, FAQs and communication collateral, and support training sessions while gathering user feedback.
• Assist with post-implementation work such as issue tracking, enhancement requests, lessons learned and continuous improvement.
• Prepare project updates, management reports, presentations and KPIs for stakeholder reporting.

Required profile

• Excellent written and verbal communication skills.
• Critical thinking: able to analyse issues logically and propose creative solutions.
• Energetic, proactive and eager to tackle new projects in a fast-paced environment.
• Team player who collaborates with stakeholders and is willing to learn.
• Open to Singaporean and PR students only; the internship is open to students from partner universities in Singapore.

Required skills

• Proficiency in Microsoft Office (Word, PowerPoint and Excel).
• Knowledge of Excel VBA and other data analytics tools is a plus.

To apply, candidates must submit a CV and cover letter through the MUFG early careers website; only shortlisted applicants will be contacted.