Midnight Product Support Assistant (Changi Airport)

About the role

We are looking for a Midnight Product Support Assistant to work at Changi Airport’s retail outlets. The role involves handling inbound deliveries, managing stock, and ensuring duty‑free items reach departure gates on time during night shifts.

Key responsibilities

• Receive, label, pick, pack and transfer deliveries across stores and terminals.
• Conduct stock checks, maintain inventory accuracy and complete related documentation.
• Replenish store displays, uphold visual merchandising standards and support online order fulfilment (e.g., iShop Changi).
• Inspect items for defects, process returns or replacements according to procedures.
• Deliver duty‑free merchandise to departure gates before flight closure times.
• Keep storeroom and work areas clean, organized and compliant with safety regulations.
• Perform ad‑hoc duties assigned by supervisors or retail managers.

Required profile

• Minimum education: GCE ‘N’ or ‘O’ Level.
• Willingness to work midnight shifts in an airport environment.
• Commitment to a 5‑day work week, including weekends and public holidays.
• Physically fit and able to handle heavy loads and carton boxes.
• Organised, self‑motivated and able to thrive under pressure.
• Knowledge of customs compliance for liquor and tobacco is an advantage.

Required skills

• No specific technical skills required; ability to follow standard operating procedures.

What we offer

• Medical & Dental coverage.
• Annual leave entitlement.
• Grooming & Meal allowance up to SGD 230.
• Midnight shift allowance up to SGD 440 (if applicable).
• Joining bonus of SGD 600 for local full‑time hires (subject to terms & conditions).