Migration Delivery Senior Lead - Marketing Cloud / Revenue Cloud / Tableau

About the role

Salesforce is hiring a Migration Delivery Lead, an individual contributor who leads complex customer migration engagements from kickoff through go-live. The role is the primary technical and strategic point of contact for a migration pod, coordinating with the Global Delivery Center (GDC) engineering partners and acting as a trusted advisor between a customer's legacy environment and its future-state platform. The position sits at the intersection of customer relationship management and hands-on technical execution.

Key responsibilities

• Lead end-to-end customer migration engagements, owning technical delivery, project health and go-live outcomes.
• Partner with Account Teams and Sales leadership to align migration goals with business strategy, renewals and expansion.
• Develop delivery plans that prioritize high-impact milestones and hold pod-level timelines to account.
• Facilitate enablement sessions so customer teams are ready for platform transitions.
• Promote adoption of AI agents and automation toolkits to speed discovery, data mapping and code conversion.
• Work with GDC partners and Outbound Product Managers, and feed field insights back to Product and Engineering.
• Act as technical point of contact during major migration incidents and recommend releases to optimise migrated environments.

Required profile

• 8+ years of experience in Professional Services, Customer Success or Technical Consulting, focused on large-scale platform migrations.
• Deep hands-on expertise in Marketing Cloud, Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing) or Tableau.
• Proven experience with global or offshore delivery models such as GDC.
• Degree or equivalent relevant experience.

Required skills

• Subject matter expertise in at least one domain: Marketing Cloud (Engagement/Intelligence), Revenue Cloud (CPQ/Billing) or Tableau.
• Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds.
• Familiarity with AI agents or automation tools for data mapping and task automation.
• Understanding of how cloud platforms integrate with telephony systems, third-party data sources and self-service portals.

Preferred: certifications such as Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant or Tableau Desktop Specialist, and prior experience leading multi-million dollar transformation engagements. The role is open to candidates applying once for consideration across several product areas.