Operations & Administrative Assistant

About the role

The Operations & Administrative Assistant supports the smooth functioning of the administrative department while overseeing housing services and vendor management. This full‑time position reports to senior management and works closely with procurement, finance and facilities teams.

Key responsibilities

• Supervise and support administrative staff, handling hiring, scheduling, training and performance evaluations.
• Manage the department’s budget, resources and records‑management processes.
• Coordinate communications, workflows and schedules across the office.
• Develop and enforce office policies and procedures to improve compliance.
• Oversee housing service requests, dormitory allocations, eligibility audits and subsidy applications.
• Monitor vendor performance, enforce quality standards and implement service enhancements.
• Maintain accurate check‑in/check‑out logs, housing inventories and occupancy data.
• Verify, reconcile and process housing‑related invoices and vendor payments.
• Partner with procurement to forecast housing demand and optimise resource distribution.

Required profile

• Proven experience supervising administrative teams.
• Strong organisational and budgeting skills.
• Ability to manage vendor relationships and ensure compliance.
• Experience with housing or facilities management processes.
• Excellent communication and coordination abilities.

Required skills