Operations Executive

About the role

We are looking for a dedicated Operations Executive to join our depot team and support the achievement of business goals. The role involves overseeing daily driver and crew deployments, handling collection incidents, and ensuring smooth route operations.

Key responsibilities

• Manage daily collection incidents and driver feedback from routes.
• Perform GPS checks, review driver feedback, and obtain route sheet sign‑offs.
• Break routes and assign ad‑hoc collection trips during resource shortages.
• Coordinate drivers’ and crews’ rest days, shift changes, annual and medical leave to maintain adequate coverage.
• Update route sheets based on SNF issuances for operational use.
• Prepare and generate ESO for scheduled collection trips.
• Conduct monthly physical inspections of assigned trucks.
• Carry out twice‑weekly ground checks on operational routes.
• Investigate vehicular or property accidents and produce reports.
• Attend to and close CRM cases on a daily basis.

Required profile

• Completed GCE O‑Level or a Diploma in any discipline.
• Minimum two years’ experience in logistics or operations management.
• Valid Class 4 driving licence.
• Ability to work independently and commit to rotating weekend, public‑holiday and early‑morning deployments (as early as 6:30 am).

Required skills

• Proficiency in Microsoft Office applications.