Operations Manager – Regulated Business (MAS)

About the role

The Singapore Operations Manager reports to the Coinbase Singapore (CBSG) Country Director and plays a critical role in scaling the regulated business under MAS. The role owns the design and execution of operational frameworks across trading, staking and custody, so that CBSG operates with the rigor, resilience and regulatory alignment expected of a licensed capital markets dealer. The company is remote-first but expects quarterly in-person working sessions.

Key responsibilities

• Support the Country Director in overseeing operational functions within CBSG and across intragroup and third-party providers, aligned with MAS regulations and contractual obligations
• Implement and maintain operational policies, procedures, SLA frameworks and risk management processes across key workstreams
• Set up and maintain supervision frameworks for trading, staking and custody in line with MAS and best practice
• Build operational resilience frameworks covering risk identification, contingency planning and vulnerability mitigation
• Coordinate operational incident responses and communicate with internal stakeholders, regulators and third-party providers
• Partner with Legal, Compliance, Finance, Product and Security to project manage operations and risk initiatives
• Support first-line-of-defense operations such as launch assessments, approvals, staffing and audits

Required profile

• 10+ years in Singapore financial services, capital markets or operations strategy, including 5+ years in a supervisory capacity
• Experience in a MAS-regulated capital markets dealer, focused on trade supervision across crypto, equities or derivatives
• Prior experience as senior management, director or appointed representative of a MAS-regulated entity
• Demonstrated ability to improve operational processes at scale
• Strong cross-functional collaboration and influence with senior stakeholders

Required skills

• Excellent communication and presentation skills, producing externally ready materials with minimal review
• Responsible use of generative AI with human oversight to improve workflow efficiency, cost and quality

Target annual base salary: SGD 239,000 (equity and bonus eligibility and benefits may also apply).