Operations Specialist - Supply Chain & Logistics

About the role

Sony Interactive Entertainment (SIE), the company behind the PlayStation brand, is looking for an Operations Specialist to support end-to-end supply chain and operational activities across Southeast Asia markets. The role covers order fulfilment, inventory management, logistics coordination, warehouse operations and operational compliance, working closely with internal stakeholders, distributors, logistics service providers and regional teams.

Key responsibilities

• Manage end-to-end order fulfilment, including purchase orders, sales orders, delivery coordination, invoicing and shipment execution, and coordinate with distributors, commercial teams and 3PL partners
• Monitor operational performance, resolve logistics and inventory issues, and support product launches, replenishment planning and order allocation
• Take ownership of assigned markets and drive resolution of operational issues with minimal supervision
• Monitor inventory and reconcile SAP with warehouse records, run stock counts and audits, and coordinate warehouse activities such as rework planning and inspection
• Coordinate inbound and outbound logistics with freight forwarders and warehouses, manage import/export shipments and shipping arrangements, and monitor logistics service performance
• Review supplier invoices, support payment submissions, resolve billing discrepancies and maintain records of operational expenditures
• Support new operational initiatives, regional projects and process improvements, prepare reports and analysis, and ensure compliance with policies, insurance declarations and audit requirements

Required profile

• Diploma or degree in Supply Chain Management, Logistics, Business Administration or a related discipline
• Minimum 5 to 7 years of experience in supply chain, logistics, operations, inventory management or distribution
• Experience with regional operations and third-party logistics providers, and hands-on experience managing operational issues independently
• Prior experience in consumer electronics, technology, FMCG or related industries is advantageous

Required skills

• Advanced SAP S/4HANA knowledge and supply chain transaction processing
• Advanced Microsoft Excel (Pivot Tables, Power Query, dashboards)
• Inventory planning and supply chain reporting tools
• Knowledge of import/export regulations and FTAs/RCEP is preferred
• Strong stakeholder management, project management and commercial awareness