Order Scheduling Specialist

About the role

Thermo Fisher Scientific is hiring an Order Scheduling Specialist in Singapore. The role coordinates shipments, ensures regulatory compliance and maintains supply chain operations, covering order processing, documentation, inventory management and coordination with internal teams and external partners.

Key responsibilities

• Review and fulfill open and past-due orders for instruments, spares and consumables.
• Schedule worldwide orders according to inventory availability and prioritize them to meet demand.
• Collaborate with global planners or buyers to expedite part shortages and ensure order completeness.
• Coordinate part shipment and consolidation, choosing the most suitable shipping dates.
• Act as main point of contact for the sales and customer fulfillment group and resolve issues so shipments meet customer expectations.
• Coordinate return shipments and work with the Quality team on accurate disposition.
• Support investigation of customer complaints and identification of root causes.
• Conduct order screening for trade compliance checks and manage the block, check and release of orders and deliveries in relevant systems.
• Maintain an organized filing system for order and shipping status documentation, collect data for the group supervisor when needed, and ensure systems and procedures follow applicable standards.

Required profile

• Diploma or degree in Business or Logistics.
• At least 2 years of experience in supply chain management, or an equivalent combination of education and experience.
• Strong organizational and logical skills, with quick adaptation to changing policies and procedures.
• Able to work in a fast-paced, high-pressure environment as part of a team.
• Good communication with colleagues and external customers; problem-solving for sales, planning and transportation of goods locally and internationally.

Required skills

• Digital literacy, including Microsoft Office and other relevant software.
• Excellent spreadsheet skills in Excel are highly valued.