Part-Time Peak Hour Retail Assistant (Airport)

About the role

We are looking for a friendly and reliable Part‑Time Peak Hour Retail Assistant to join our duty‑free shop at Changi Airport. You will be the front‑line representative, delivering world‑class service to travelers during the busiest periods.

Key responsibilities

• Process all sales transactions using the POS system, handling cash, credit and other payment methods accurately.
• Collect, withdraw and reconcile cash at the end of each shift.
• Maintain adequate stock levels of items such as receipt rolls and STEB bags.
• Perform daily housekeeping duties to keep the work area clean and safe.
• Stay informed of duty‑free allowances, age restrictions and relevant regulations.
• Provide excellent customer service, suggestive selling and product knowledge to drive sales.
• Represent the company’s brand and image as a front‑line ambassador.
• Undertake any ad‑hoc duties as assigned.

Required profile

• Must be 21 years old or older (due to tobacco sales).
• Available to work 3‑5 days per week, including weekends and public holidays.
• Commitment of at least two months.
• Strong customer‑service orientation and interpersonal skills.
• Team player, mature and self‑driven.

Required skills

• Proficiency with Point‑of‑Sale (POS) systems.

What we offer

• Peak‑shift commitment bonus (terms and conditions apply).
• Transport provided after the shift.
• Opportunity to work in a dynamic airport environment.