PPC Client Advisor (AVP)

About the role

OCBC, Singapore's oldest bank, is hiring a PPC Client Advisor. The role involves working closely with clients to understand their needs and provide personalised solutions, building long-term relationships and driving business growth.

Key responsibilities

• Manage a portfolio of clients, building and maintaining relationships to drive business growth
• Conduct needs analysis to identify opportunities for personalised solutions
• Present and promote products and services, highlighting their benefits and features
• Collaborate with internal stakeholders to deliver seamless service and resolve client issues
• Meet and exceed sales targets while keeping customer satisfaction high

Required profile

• Degree or diploma in a relevant field such as business or finance
• At least 2 years of experience in a client-facing role, preferably in financial services
• Proactive, results-driven and focused on customer satisfaction
• Able to work in a fast-paced environment, prioritising tasks and managing multiple clients

Required skills

• Strong communication and interpersonal skills, able to build rapport with clients
• Customer-centric approach and ability to identify upsell and cross-sell opportunities

What we offer

• Competitive base salary
• Holistic, flexible benefits
• Community initiatives
• Learning and professional development opportunities