Product Engineer – Service Engineering for Surfscan Systems

About the role

KLA is seeking a Product Engineer to support sustaining product service engineering for its Surfscan semiconductor inspection systems. The role acts as a central technical resource, collaborating across engineering disciplines to enhance hardware, diagnostics, software, tooling, and overall service readiness.

Key responsibilities

• Develop and deploy scalable solutions for hardware and software issues in partnership with cross‑functional teams.
• Drive resolution of complex system problems using data analysis, 8D structured root‑cause analysis, and corrective actions.
• Build deep expertise in advanced system components, including optics, electronics, mechanical subsystems, software, and algorithms.
• Partner with product engineering to improve design‑for‑service, reliability, and Cost of Service.
• Enhance troubleshooting procedures, documentation, and training to increase field efficiency and best‑practice adoption.
• Protect intellectual property while facilitating effective knowledge sharing.

Required profile

• Strong technical background in product service engineering for semiconductor equipment.
• Experience collaborating with multiple engineering disciplines.
• Ability to analyze data and lead structured root‑cause investigations.

Required skills

• Optics
• Image processing
• Motion control
• Data analysis
• 8D root‑cause analysis
• Hardware troubleshooting
• Software debugging
• Algorithm development

What we offer

• Opportunity to work on cutting‑edge semiconductor inspection technology.
• Collaboration with world‑class physicists, engineers, and data scientists.
• Access to extensive service and support resources worldwide.