Program Office Manager (PMO Manager)

About the role

The Program Office Manager will lead the administration of the Program Office, supporting the Technology & Operations (T&O) group’s strategic initiatives. This role combines project oversight, budget planning, and employee engagement to ensure smooth execution of high‑impact programs.

Key responsibilities

• Oversee day‑to‑day administration of the Program Office and support strategic projects.
• Drive the annual Tech and Operations budget planning process.
• Track project status, timelines, and management actions, providing regular updates to stakeholders.
• Identify and escalate medium and high‑risk issues to the Head of Program Office.
• Organise, coordinate and facilitate T&O meetings, including management meetings and townhalls, preparing agendas and presentation decks.
• Build and maintain relationships with project teams, sponsors, business representatives and other stakeholders.
• Design and implement employee engagement and development activities to improve the engagement index.
• Lead internal communication plans, events and collaborative initiatives.

Required profile

• Proven experience in governance and executive reporting (QBRs, steering committees, budget tracking, risk escalation).
• Strong stakeholder engagement and political awareness.
• Excellent organisational skills, adaptability to dynamic changes and strong follow‑through.
• Relationship‑management experience with senior leaders and cross‑functional teams.
• Experience in project and events management is preferred.
• Understanding of insurance and IT environments is an advantage.

Required skills

What we offer

• Competitive monthly salary ranging from $7,000 to $9,000.
• Opportunity to influence T&O strategy and drive employee engagement initiatives.