Project Management Office (PMO) – Regional Operations

About the role

The Project Management Office (PMO) within Regional Operations drives high‑impact strategic projects across multiple operational verticals at Shopee. You will work closely with cross‑functional teams such as Customer Service, Payments, Listings, Warehouse, Logistics, Seller Operations and Fraud to improve efficiency, cost management and user experience.

Key responsibilities

• Define and execute strategic projects across operations‑related workstreams, ensuring clear objectives and timely delivery.
• Collaborate with local and regional stakeholders, performing quantitative and qualitative analysis to solve operational challenges.
• Design and implement reporting processes based on business requirements and collected data.
• Manage and track cost drivers across markets and propose resource‑allocation initiatives supporting growth.
• Utilise strong analytical skills and a pragmatic approach to deliver measurable results.

Required profile

• Bachelor's degree.
• Minimum 3 years of experience in consulting, in‑house strategy, or e‑commerce roles.
• Ability to apply analytical thinking to business problems and communicate findings effectively.
• Excellent stakeholder management and written/oral communication skills.
• Proven ability to coordinate tasks across multiple stakeholders and meet project deadlines.

Required skills

• Basic application knowledge of SQL.