Project Manager, Digital Solutions & Services

About the role

NTUC's Digital Solutions & Services team is looking for a Project Manager to support its Director. You will manage and drive digital projects from initiation through delivery, ensuring they are completed on time and on budget.

Key responsibilities

• Plan and lead projects from initiation to delivery, derive budgets, prepare approval papers and project charters, and negotiate project contracts
• Prepare schedules, plans, budgets and payment schedules, manage resources and mitigate risks, using project management tools to track performance
• Take part in technical solutioning discussions and give timely updates to senior stakeholders on progress, milestones and risks
• Ensure quality control, documentation and deliverables (requirements, specifications, test strategies, training and support of new or modified applications)
• Act as primary liaison with vendors: monitor performance against SLAs, facilitate knowledge transfer, manage outsourcing contracts and act as the single point of contact across teams
• Identify and manage risks and liabilities across multiple projects and vendors

Required profile

• Tertiary qualification in IT or a related discipline, preferably at least 10 years of relevant experience
• PMP or CITPM certification
• Demonstrated ability to lead and prioritise IT projects to meet deadlines
• Experience in business analysis, system analysis and design or programming, and a full project implementation or system revamp
• Knowledge of best practices such as ITIL, ISO 27001 and SDLC
• Experience with contract negotiation and tender preparation
• Ability to work independently, with good analytical, communication and interpersonal skills

Required skills

• Good working knowledge of computer systems, security, networks and databases
• Project management and vendor management

Only shortlisted candidates will be notified.