Receptionist & Office Facilities Administrator

About the role

The role combines front‑desk reception duties with office facilities administration, ensuring a smooth and welcoming environment for visitors, staff and external partners.

Key responsibilities

• Serve as the first point of contact for visitors, guests, vendors and external stakeholders, providing a professional and positive experience.
• Maintain a tidy reception area, meeting rooms and common spaces, preparing rooms before and after use and coordinating bookings.
• Answer, screen and direct incoming calls, and handle mail, courier deliveries and packages efficiently.
• Oversee cleaning, pest‑control, landscaping and indoor‑plant services to uphold high standards of hygiene and workplace appearance.
• Manage pantry supplies, inventory and equipment maintenance.
• Coordinate catering for meetings, events and corporate functions.
• Process business‑card requests and keep the company’s business contact management system up‑to‑date.
• Monitor vendor performance against service level agreements, handle escalations and manage subscriptions for newspapers, magazines and online publications.
• Process invoices through the in‑house system, ensuring accuracy of amounts and details.

Required profile

• Excellent punctuality and reliability, with the ability to be present during designated reception hours.
• Strong organisational skills and attention to detail for meeting‑room preparation and vendor coordination.
• Willingness to work one Saturday per month as required.
• Clear communication skills for interacting with visitors, staff and external partners.
• Proactive attitude towards maintaining a clean and welcoming office environment.

Required skills