Research Director – APAC Brand Tracking Program

About the role

Inizio Ignite's Research Partnership team, which serves healthcare clients with proprietary syndicated and custom research and brand tracking (ATU), is hiring a Research Director in Singapore. The role sits at the heart of the Major Tracking Programs Center of Excellence, delivering complex, multi-market quantitative brand tracking programs for global pharmaceutical and biotech clients. It is a senior delivery leadership and quality oversight position for a major APAC program worth about US$5m annually, reporting to the Senior Director, Head of APAC.

Key responsibilities

• Provide senior leadership for the major APAC tracking program, focusing on delivery excellence, quality control and consistency across markets, therapy areas and waves.
• Act as a senior quality gate, reviewing questionnaires, dashboards and PowerPoint reports before client delivery so they are accurate, consistent and aligned with research objectives.
• Lead quality control of questionnaires, including routing and logic, and oversee dashboard quality with research, analytics and dashboard teams.
• Review and shape client-facing reports so they tell a clear story, link to client business questions and give actionable insights.
• Manage relationships with client stakeholders such as business intelligence and commercial/brand teams, and embed review processes and quality assurance across the workflow.
• Drive consistency across geographically distributed and offshore teams through standards, templates and review checkpoints.
• Provide leadership, coaching and line management to mid-level staff, and champion continuous improvement, automation and responsible use of AI.

Required profile

• At least 10 years of experience in quantitative primary market research, with significant healthcare/pharmaceutical experience.
• Demonstrable experience leading complex, multi-market brand equity tracking, ATU or other longitudinal research programs.
• Proven ability to lead projects autonomously and manage senior client relationships, acting as a senior deputy to the Program Lead.
• Experience with long-term planning across multiple waves and coordinating workstreams, markets and therapy areas.
• Interest in emerging technologies such as AI and automation; direct exposure preferred.

Required skills

• Hands-on quality assurance of questionnaires, dashboards and PowerPoint reports.
• Ability to spot questionnaire, data, analytical, visualisation and reporting issues early.
• Collaboration with teams across geographies, including offshore delivery partners.

What we offer

• A comprehensive training and development programme.
• A relaxed, friendly and collaborative working environment.
• Social events, team activities and end-of-year celebrations.

The role is full-time, hybrid (2 days per week in the office) in Singapore.