Retail Sales Associate

About the role

PUMA is hiring a full-time Retail Sales Associate at its VivoCity store. The role delivers the highest level of service to customers so that sales, KPIs and profitability goals are met or exceeded, helping position PUMA as the fastest sports brand in the world.

Key responsibilities

• Ensure consistent performance against sales, KPIs and profitability goals through effective customer service.
• Deliver a high standard of customer experience in line with PUMA's brand values and service standards.
• Complete all required domestic and global training programs.
• Take part in loss prevention education, training and awareness programs, and uphold loss prevention and operational compliance in the store.
• Communicate merchandise opportunities to the store management team.
• Take part in new store openings and/or store closings; travel may be required.
• Handle incoming and outgoing merchandise.
• Maintain the store's visual presentation to meet or exceed PUMA standards and report maintenance needs to management.
• Follow all policies and procedures and report any safety or compliance issues to management.
• Work non-traditional hours including weekends, evenings and holidays; overtime may be required.