Retail Specialist – Changi Airport

About the role

We are looking for a Retail Specialist to join our team at Changi Airport. In this position you will be the front‑line ambassador, delivering first‑class service and driving sales while ensuring a seamless customer experience.

Key responsibilities

• Manage day‑to‑day retail operations and achieve assigned sales targets.
• Communicate ongoing promotions and offers to customers.
• Uphold service excellence and a premium customer experience at all times.
• Follow duty rosters and assignments set by supervisors or managers.
• Represent the company’s brand and image positively to all visitors.

Required profile

• GCE O Level or higher.
• Strong customer service orientation with excellent interpersonal skills.
• Team‑player, mature, self‑driven and able to stand for extended periods.
• Willingness to work rotating shifts.
• Knowledge of Chinese spirits is an advantage.

Required skills

What we offer

• Medical and dental benefits.
• Annual leave entitlement.
• Grooming and meal allowance up to SGD 255.
• Variable commission up to SGD 400.
• Joining bonus of SGD 600 for eligible local full‑time hires (subject to terms & conditions).