Sales Development Representative

About the role

The Sales Development Representative will research and engage potential clients, educate prospects, and qualify leads for the Account Executive team. You will use cold calls, emails, and social networking to schedule product demos and help grow the company’s customer base.

Key responsibilities

• Generate new qualified leads by proactively reaching out to prospects.
• Identify, connect with, qualify, sort, and track leads in the sales pipeline.
• Meet daily and weekly metrics such as minimum numbers of cold calls and emails.
• Conduct consultative cold‑call prospecting, articulate value propositions, handle objections, and maintain resilience.
• Document activities and keep contact information up‑to‑date in Salesforce.
• Forecast opportunities accurately and communicate relevant prospect information.
• Stay informed about market conditions and competitor activities.
• Perform other duties as needed to support the sales team.

Required profile

• Highly competitive and eager to achieve success in a quota‑driven environment.
• Energetic self‑starter who works well under pressure and as part of a large team.
• Excellent verbal and written communication skills with strong attention to detail.
• Strong listening and analytical abilities to assess prospect interests.
• Proven experience meeting call‑volume or talk‑time targets.
• Organized with solid time‑management capabilities.
• Coachable, positive attitude and a strong work ethic.
• Ability to work independently while following established policies and procedures.

Required skills

• Salesforce CRM proficiency.
• Experience with SalesLoft or similar sales engagement tools.
• Ability to demonstrate and convey the value of NinjaOne’s IT management software.