Security Team Leader - Hilton Singapore Orchard

About the role

The Security Team Leader assists the Security Executive in guiding Security Officers on duty and ensures hotel work procedures and inspection work are carried out correctly. The role also covers the daily responsibilities of the Security Executive in his or her absence.

Key responsibilities

• Secure the premises by patrolling the property, monitoring CCTV and surveillance equipment, and inspecting buildings, equipment and access points.
• Respond to and manage incidents involving guest, colleague or property safety, complying with internal policy and legislation, and escalating to emergency services or management where necessary.
• Carry out regular checks on fire, safety, security and emergency procedures, ensuring the team knows evacuation, lockdown and active attack protocols.
• Supervise, lead and train Security Officers, deploy resources for optimal performance, and hold regular briefings and debriefs.
• Provide coaching and feedback, and support individual and succession plans.
• Prepare duty rotas and schedule annual leave in line with business needs, reviewing coverage with the Safety & Security Manager.
• Complete accurate reports on observations, incidents and surveillance activities, including witness interviews and evidence collection where needed.
• Liaise daily with operational departments and represent the Assistant Safety & Security Manager or Security Executive as required, including covering their duties in their absence.

Required profile

• High school or secondary vocational school graduate.
• Valid Security Officer License issued by the Police Licensing and Regulatory Department (PLRD).
• Familiarity with fire and traffic safety laws and regulations.
• First Aid and Company Emergency Response certification required.

Required skills

• Proficiency in hotel security, public security, fire control and management.
• Good communication skills.
• Able to organize and direct staff according to job specifications.
• Good knowledge of Microsoft Word and Excel.