Senior Claims Assessor
prudential · Singapore
Job description
About the role
Prudential is hiring a Senior Claims Assessor to review, assess and approve shield claims within the agreed service turnaround time. The role reports to the Team Lead, PruShield Claims, and works closely with various stakeholders so that outputs are accurate and compliant with internal policy and regulatory requirements.
Key responsibilities
- Review, assess and approve shield claims within service turnaround time, ensuring accuracy and compliance with internal policy and regulatory requirements.
- Handle claims investigations, service recovery and enquiries.
- Deal with medical clarifications with hospitals and clinics.
- Take part in projects assigned by the supervisor.
- Provide quality customer service, including answering customer enquiries and handling complaints.
Required profile
- 4 years of experience as a Life & Health claims assessor.
- Degree holder in biology and life sciences.
- Familiarity with human anatomy, general diseases and disease management.
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Published 1 hour ago
Expires 1 month from now
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prudential
Singapore
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