Senior Compliance Officer - Brand Integrity

About the role

Adyen, a payments, data and financial technology platform, is looking for a highly organized, detail-oriented and commercially aware individual contributor to join its Payments Compliance team as a Compliance Officer for the Brand Integrity pillar. The role supports the governance, execution and continuous improvement of brand-integrity programs, including network initiatives such as BRAM, VIRP and GRIP, and oversight of complex merchant verticals such as payment facilitators and marketplaces. It sits at the intersection of Payments Compliance, Risk, Commercial, Partnerships, Legal and Operations.

Key responsibilities

• Lead and coordinate program management activities, including network program tracking, escalations, remediation follow-up, documentation and stakeholder coordination.
• Support the operational governance of card-network and alternative payment method integrity programs so requirements are tracked, communicated and implemented consistently across teams and regions.
• Serve as the primary compliance point of contact for Visa, Mastercard (APAC Risk Teams) and domestic network operators, driving brand-integrity programs and scheme remediation.
• Manage program plans, trackers, decision logs, action items and governance routines.
• Coordinate intake and triage of merchant, partner and network issues requiring brand-integrity review or follow-up.
• Partner with first-line, Risk, Legal, Commercial, Partnerships and regional stakeholders to align merchant-facing processes and internal governance.
• Maintain documentation, playbooks and training materials, and track outstanding remediation items, open questions, deadlines and dependencies.
• Support reviews of higher-risk merchant verticals and identify repeat issues, process gaps and control weaknesses.
• Prepare leadership updates and concise materials for governance forums, internal stakeholders and external discussions.
• Mentor and guide more junior team members.

Required profile

• 7+ years of experience in program management, compliance, risk, operations, merchant oversight or similar cross-functional roles.
• Experience in payments, fintech, financial services or another regulated environment strongly preferred.
• Familiarity with card-network compliance, merchant risk, high-risk verticals or brand-integrity programs required.
• Comfortable working across global teams and time zones, and able to drive progress without direct authority.
• Experience with payment facilitators or marketplaces, and exposure to program trackers, governance routines or compliance operations, are a plus.

The role is based in the Singapore office; Adyen is an office-first company and does not offer remote-only roles. Applications are reviewed within 5 business days, and the interview process typically takes about 4 weeks.