Senior Consultant, Client Solutions (Singapore)

About the role

FactSet, a provider of financial data, analytics and open technology to over 200,000 investment professionals, is hiring a Senior Consultant for its Client Success team in Singapore. You will work with leading financial institutions such as investment banks, asset owners, asset managers and wealth managers to solve their business challenges and deliver value through technology. The role suits professionals with 2-4 years of experience in financial services, technology, client service, consulting or a related field who want to build a career in FinTech.

Key responsibilities

• Build knowledge of FactSet's products, client workflows and the financial services industry
• Build trusted relationships with clients and understand their business goals, challenges and priorities
• Work with clients to improve their workflows, technology and use of the FactSet product suite
• Take ownership of client initiatives and coordinate with internal teams to deliver solutions
• Identify opportunities to improve client adoption, engagement and experience
• Identify opportunities that support client retention and growth
• Manage multiple priorities and own client issues from identification to resolution
• Share client feedback to help drive product and service improvements
• Contribute to team development by sharing knowledge and experience

Required profile

• Singapore citizen or permanent resident
• Graduate or finance professional with 2-4 years of experience in the relevant industry
• Bachelor's degree; Finance, Economics or Accounting majors preferred but all majors considered
• Passion for technology applied to finance and eagerness to work in a fast-paced, client-facing environment
• Strong communicator, problem solver and relationship builder; collaborative team player with a proactive mindset

What we offer

• A structured onboarding and development program with two weeks of training in Manila, Philippines
• Exposure to major domestic and global financial institutions
• Ownership of a multimillion-dollar client portfolio
• Opportunities to lead projects supporting the superannuation and asset management industries
• Cross-functional work with teams across the business
• Competitive salary plus private health insurance
• Health, life and disability insurance, retirement savings plans and paid time off
• Flexible work accommodations, corporate social responsibility programs and business resource groups