Senior Consultant, Global Benefits Management, Health Solutions

About the role

Aon is hiring a Senior Consultant for its Global Benefits Management, Health Solutions practice in Singapore. The role combines consulting with client-facing service delivery: developing client renewal strategies, championing client initiatives and building strong relationships with regional and global clients.

Key responsibilities

• Develop client renewal strategies aligned with Global Guiding Principles
• Champion client initiatives such as Aon Brokers Guide, Client Promise, Explorer, Aon Pulse, Aon Care, Wellbeing and Voluntary Benefits, and ensure their smooth implementation
• Hold direct relationships with assigned and high-touch regional and global clients, gathering market intelligence on client needs and competitors to retain and grow them
• Support client initiatives, build relationships with internal stakeholders and external vendors (insurers and specialty providers), and foster collaboration between Client Services and other functions
• Develop and manage client retention and growth strategies to meet revenue and profitability targets, and ensure the team delivers services within expectations
• Drive adoption of the client service model and consulting tools, resolve client issues, and act as escalation point for all clients
• Ensure prompt client payments and acceptable credit control levels, and govern the peer review process to keep deliverables high quality

Required profile

• Minimum regulatory requirements (BCP, PGI, CommGI, HI, M5, M9) for registration as a Broking and FA rep with MAS
• At least 8 years of related experience
• Ability to work under pressure, manage deadlines and collaborate across departments
• Knowledge of client profiling and sensitivity to client needs; self-directed growth and strong people management skills

Required skills

• Analytical, critical thinking and decision-making skills
• Proficiency in MS Office, including Word, Excel and PowerPoint