Senior Designer – CORENET X Digital Services

About the role

GovTech is seeking a Senior Designer to join the CORENET X team, a large‑scale digital transformation programme that modernises Singapore's built environment services. You will work closely with product managers, engineers and domain experts to shape user‑centred digital products used daily by government officers, industry professionals and businesses.

Key responsibilities

• Lead end‑to‑end user discovery, research and service‑design initiatives across complex problem spaces.
• Translate research insights into clear opportunities, user journeys, service blueprints and product strategies.
• Partner with product managers, engineers and business stakeholders to define product direction and prioritise customer outcomes.
• Facilitate workshops and align cross‑functional teams around shared understanding and decision‑making.
• Simplify complex systems, policies and operational processes into intuitive customer experiences.
• Coach and mentor junior designers, raising the overall quality and consistency of the design practice.

Required profile

• Senior‑level experience in user research, service design or UX design for complex digital products.
• Proven ability to work across multidisciplinary teams and influence product decisions.
• Strong communication and facilitation skills to lead workshops and stakeholder alignment.
• Experience mentoring and guiding other designers.

Required skills

What we offer

• Purposeful work contributing to Singapore’s Smart Nation vision.
• Opportunities for continuous learning and professional development.
• Collaborative environment within a leading public‑sector technology agency.