Senior Enterprise Account Manager - Hotel Partnerships

About the role

Airbnb's Hotels team is expanding into the hotel sector, aiming to give guests the smoothest hotel booking experience and help hotels drive incremental bookings. As a Senior Enterprise Account Manager, you will drive new Enterprise acquisitions and onboard and optimise partnerships with regional or global hotel groups, overseeing supply acquisition and partner success.

Key responsibilities

• Own the end-to-end lifecycle of newly acquired Enterprise partnerships, from lead to successful optimisation
• Develop acquisition strategies, generate and convert Hotel Group leads, and create new partnerships
• Negotiate agreements with Enterprise partners and set up mutual account plans with clear objectives and KPIs
• Use data to expand availability and revenue through existing partnerships, and monitor performance against market trends and anomalies
• Ensure commercial agreements and SLAs are met and that partners meet industry standards
• Work closely with internal teams, run regular business reviews and formal presentations, and act as a subject matter expert on Enterprise accounts with Market Management
• Help build and standardise Enterprise team processes, playbooks and best practices globally

Required profile

• 8+ years of Enterprise or Strategic Partnerships account management experience
• Deep understanding of the travel industry and an extensive network in the APAC hospitality ecosystem
• Proven track record of executing strategic priorities and closing high-value, complex deals
• Ability to sell complex business solutions at C-Suite level, with strong executive presence
• Business-level fluency in English; able to travel at least 40% of the time