Senior Executive (Undergraduate Education Office)

About the role

The Senior Executive will support the Undergraduate Education Office of the School of Social Sciences at NTU, ensuring smooth administrative operations and high‑quality programme delivery to students. Reporting to the lead of the Undergraduate Education Office, the incumbent will work closely with programme coordinators and managers.

Key responsibilities

• Support academic and curriculum matters for an undergraduate programme, including course data entry and maintenance in the timetabling system.
• Manage course and student matters such as hiring student assistants, opening course vacancies, and processing a range of student applications (exchange requests, MOOCs, programme changes, second‑major enrolments, course exemptions, short leaves).
• Coordinate graduation projects by communicating guidelines, collecting submissions, verifying forms and maintaining accurate records.
• Oversee the research participation programme, creating user accounts, granting credits, setting up and maintaining the SONA system, and approving studies.
• Provide administrative and logistical support for school and programme‑related events.

Required profile

• Recognised bachelor degree in any discipline.
• Experience in a higher‑learning institution is advantageous.
• Strong administrative skills with meticulous attention to detail and ability to meet timelines.
• Customer‑service orientation, positive attitude and teamwork mindset.
• Excellent written and spoken communication for interacting with diverse stakeholders.
• Ability to adapt to changing priorities.

Required skills

• Proficiency in Microsoft Office applications.