Senior Job Scheduler Officer – Control‑M (Level 1)

About the role

The Senior Officer, Job Scheduler (Level 1) will manage and optimise batch processing across multiple platforms using Control‑M. You will ensure reliable job execution for internal and client‑facing services while supporting production environments.

Key responsibilities

• Define and set up job flows in Control‑M across Mainframe, AS/400, Unix and Windows systems.
• Monitor daily job schedules and coordinate with vendors to resolve incidents.
• Collaborate with business units and technical teams on batch job requirements and authorised ad‑hoc requests.
• Troubleshoot Control‑M issues escalated from operations.
• Provide production support during early mornings, evenings, nights and weekends as needed.
• Create and maintain support documentation to reduce mean‑time‑to‑resolution.

Required profile

• Bachelor’s degree or diploma in Computer Science, IT or a related field.
• 1–2 years hands‑on experience with Control‑M Workload Automation (preferably version 9.x).
• Strong analytical and problem‑solving abilities.
• Ability to work independently under pressure and extend support on weekends when required.

Required skills

• Control‑M Workload Automation (Version 9.x).
• Control‑M utilities for AS/400, Mainframe, Unix and Windows platforms.
• Proficiency with MS Office Suite.