Senior Manager, People Operations

About the role

FedEx is looking for a Senior Manager, People Operations to provide strategic HR leadership across the region. The role partners with senior business leaders to shape people strategies, strengthen leadership capabilities, drive talent and succession planning, lead organizational change and oversee complex employee and industrial relations matters. It suits a strategic, commercially minded and people-centric leader able to influence senior stakeholders in a large, geographically dispersed organization.

Key responsibilities

• Serve as a trusted advisor to regional and country leadership, turning business priorities into effective people strategies.
• Partner with business leaders and HR Centers of Excellence to identify critical roles, assess leadership capabilities, build succession pipelines and develop talent strategies.
• Lead regional change management and transformation, including restructuring, operating model changes and workforce transitions, while strengthening engagement and minimizing disruption.
• Lead, coach and develop People Operations leaders and teams across SEA, fostering a high-performance culture.
• Assess organizational structures and workforce capabilities, and develop strategic workforce plans.
• Provide strategic leadership on employee and industrial relations, including unions, collective bargaining, grievances, disciplinary actions and disputes.
• Strengthen employee engagement, culture and the employee experience, and ensure consistent standards and compliance with local employment legislation across SEA.
• Build partnerships with senior leadership, advise on complex people matters and use workforce analytics to drive continuous improvement.

Required profile

• Bachelor's degree or equivalent qualification.
• Minimum 12 years of progressive HR, People Operations or HRBP experience, with regional leadership across multiple Southeast Asian markets.
• Experience with large, complex, geographically dispersed organizations, preferably in multinationals or matrixed environments.
• Proven track record in talent management, leadership development, succession planning and organizational change.
• Strong expertise in employee and industrial relations, employment compliance and workforce risk management.
• Ability to partner with senior executives and influence strategic decisions.
• Experience in logistics, transportation, aviation, manufacturing or supply chain is an added advantage.

Required skills

• People leadership, coaching and team development
• Employee and industrial relations and employment compliance
• Workforce analytics and talent insights
• Negotiation, stakeholder management and influencing