Senior Patient Service Associate
NHG · Singapore
Job description
About the role
NHG is hiring a Senior Patient Service Associate on a 1-year contract. The role supports the clinic counter and helps patients with their enquiries, registration and billing.
Key responsibilities
- Assist in overseeing the smooth and efficient running of the clinic counter
- Attend to patients' enquiries, give directions and help clarify information
- Assist in the accurate registration and billing of patients
- Makes appointments for follow-up patients
- Assist with doctors' requests and help patients with Medisave applications
- Perform other duties as assigned by the Assistant Manager or Senior Executive
Required profile
- GCE 'N' Level and above
- At least 1 year of direct frontline customer service experience
Required skills
- Proficiency in Microsoft Office
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Published 12 hours ago
Expires 1 month from now
1 views · 0 interested
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NHG
Singapore
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