Senior Specialist, Performance (Courier Pricing)

About the role

Foodpanda is looking for a Senior Specialist, Performance (Courier Pricing) to join its regional logistics team. You will design, analyze and optimize rider payment and incentive strategies across 16 markets, acting as the link between business goals and on-the-ground operations. You will use data-driven insights to improve rider earnings and fleet satisfaction while keeping logistics financially sustainable.

Key responsibilities

• Incentive strategy and governance: define and optimize rider payment and incentive models, harmonize them across markets while allowing local adaptation, and keep them aligned with business goals, logistics KPIs and rider satisfaction.
• Financial impact and cost efficiency: evaluate the financial impact of payment models, monitor cost-per-order trends, and balance profitability targets with rider supply and fleet retention.
• Data analysis: work with large datasets to find trends and inefficiencies, then turn complex data into actionable recommendations.
• Model rollout and automation: drive the regional implementation of data science models and automated tools for rider payments and operational efficiency.
• Innovation: introduce new techniques and test initiatives such as dynamic pricing, surge models and quest incentives to improve logistics performance and order acceptance.
• Product collaboration: partner with the central product team to turn business requirements into product requests, take part in testing and help new features spread across the region.
• Stakeholder management: work with operations, finance, product and local logistics teams, and build strong relationships with market teams.

Required profile

• 3+ years of professional experience in high-growth tech, logistics, strategy consulting or investment banking; gig-economy or marketplace experience is a strong plus.
• University degree in STEM, Economics, Business or a related quantitative field.
• Exceptional written and spoken English, and comfort challenging the status quo and negotiating with senior stakeholders.

Required skills

• Proficiency in Excel, SQL and Looker to analyze data and build models.