Senior System Administrator, APAC & ME

About the role

Samsonite, a global travel luggage and accessories brand, is hiring a Senior System Administrator for the APAC and ME region. The role administers on-premises and cloud IT infrastructure to keep services secure and reliable, working alongside regional HQ and local IT teams. Reporting to the Infrastructure Manager, the position covers routine IT administration and supports IT service delivery.

Key responsibilities

• Administer VMware, Windows/Linux servers and regional cloud infrastructure, keeping availability, capacity and performance stable.
• Manage on-premises Active Directory, including certificate services, hybrid identity and endpoint configuration.
• Run Microsoft Azure and Microsoft 365 services in day-to-day operations.
• Supervise outsourced vendors on datacentre systems: monitoring, maintenance, patching, upgrades and incident resolution.
• Support routine SQL Server administration, including health checks, log reviews and basic troubleshooting.
• Manage backups, verify recoverability, run restore tests and support disaster recovery exercises.
• Provide Tier 2/3 support via the IT ticketing system and handle IT procurement, software licensing, subscriptions and contract renewals.
• Keep technical documentation and procedures current, follow security and change guidelines, and help automate routine tasks.

Required profile

• Minimum diploma in Computer Science, Information Technology or a related field.
• At least 5 years in system administration and IT operations, including 3 years managing hybrid infrastructure across regional or multi-country environments.
• Experience supervising outsourced vendors managing datacentre systems.
• Experience managing enterprise backup and recovery solutions, including restore testing and disaster recovery planning.
• Hands-on experience with on-premises Active Directory, Microsoft Azure and Microsoft 365.
• Fluent written and spoken English; occasional business travel may be required.

Required skills

• VMware/ESXi and Windows Server management; working knowledge of Linux.
• SQL Server administration, backup and restore.
• PowerShell scripting and automation desirable.
• Microsoft and VMware certifications desirable.