Senior/Property Executive

About the role

JLL is hiring a Senior/Property Executive on site in Singapore to support the Assistant Building Manager with day-to-day operation matters. The role acts as the key liaison on tenants' fit-out applications, requests and feedback, and covers administration, operational oversight, tenancy coordination and reporting.

Key responsibilities

• Prepare weekly and monthly meeting documents and minutes, and organise social events and meetings.
• Handle tenant requests and feedback, and act as main contact for deliveries, access, visits, air-conditioning extensions and handyman works.
• Assist the manager in supervising soft services such as cleaning, security, landscape, pest control and carpark services.
• Manage fit-out, reinstatement and A&A works, and process new season-parking applications and renewals.
• Administer building access cards, issue and approve PTWs, and coordinate viewing requests from the leasing team.
• Track building occupancy, prepare tenant circulars and carry out tenant surveys.
• Review and recommend changes to operations procedures, set standards for non-maintenance matters, and set up monitoring systems for repairs and replacements.
• Conduct daily checks of common areas, inspect term contractors' services, and follow up on defects and maintenance.
• Liaise with the M&E Property Executive and tenants on M&E matters, and handle emergencies such as power failure, burst pipes and gas leaks.
• Coordinate tenant move-ins and move-outs, and build positive relationships with tenants to maintain high retention.
• Prepare monthly performance and variance reports, annual budgets and quarterly reforecasts, and manage property accounts payable and invoice approvals.
• Keep warranty records, prepare documents for authorities such as BCA and URA, and maintain compliance with rules and regulations.

Required profile

• Degree in Building & Real Estate Management or equivalent with at least 3 years of experience, or diploma with at least 5 years.
• Relevant experience managing high-rise commercial buildings or mixed developments.
• Knowledge of operation, maintenance, fit-out practices and related local ordinances.
• Experience formulating and implementing maintenance policies and procedures, and project management for capital works.
• Managerial experience is essential; ability to work under pressure and meet deadlines.
• Good organisation, problem-solving and verbal and written communication skills, and strong interpersonal skills with internal and external stakeholders.