Services Sales Solution Lead (Pre‑Sales)

About the role

The Services Sales Solution Lead (Pre‑Sales) partners with Account Partners to shape and define high‑impact, transformational engagements for Salesforce customers. You will lead discovery, craft solution designs, and produce detailed implementation proposals and Statements of Work.

Key responsibilities

• Lead end‑to‑end pre‑sales discovery, solutioning, estimating and SOW creation for multi‑cloud, large‑scale programs.
• Develop comprehensive implementation proposals, timelines, staffing plans and detailed cost estimates.
• Collaborate with Account Partners to define financial strategy, present value propositions to C‑level executives and ensure alignment with customer objectives.
• Orchestrate subject‑matter experts, validate solution viability and manage risk mitigation throughout the pre‑sales cycle.
• Facilitate seamless hand‑off to delivery teams, ensuring clear scope, commitments and rapid mobilization.
• Mentor team members and share best practices in solutioning, scoping and engagement shaping.

Required profile

• 10+ years delivering enterprise‑level consulting services, with 7+ years focused on the Salesforce platform.
• 7+ years of enterprise‑level project or program leadership, preferably SaaS.
• Proven experience leading pre‑sales discovery, solution design and SOW creation for transformational programs.
• Strong executive presence, written and verbal communication, and facilitation skills.
• Ability to travel as required by client engagements.

Required skills

• Deep technical and functional expertise in the Salesforce platform (Sales Cloud, Service Cloud, Agentforce).
• Experience with multi‑cloud solution architecture and enterprise‑level estimation.
• Proficiency in deal architecture, pricing, discounting and commercial negotiations.
• Strong analytical, problem‑solving and conflict‑resolution abilities.