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This job expired on 01/09/2026. It no longer accepts applications.
Shipping Customer Service Officer – Air & Sea Freight (Changi)
THE SUPREME HR ADVISORY PTE. LTD. · Singapore
Job description
About the role
The Shipping Customer Service Officer will support the customer service team handling both air and sea freight operations at the Changi Airfreight Centre. You will act as a key point of contact for carriers and customers, ensuring smooth communication and accurate documentation.
Key responsibilities
- Assist the customer service department in daily operations.
- Manage customer inquiries and ratings for air and sea freight shipments.
- Liaise with air and sea carriers as well as end‑customers to resolve issues.
- Prepare and process sea‑freight documentation, including bookings and billing.
Required profile
- Relevant work experience in shipping, logistics or freight forwarding.
- Strong attention to detail and ability to handle multiple tasks.
- Good communication skills in English.
Required skills
- Proficient use of Microsoft Office applications.
What we offer
- Competitive monthly salary ranging from SGD 2,600 to SGD 2,900.
- Standard Monday‑Friday schedule (9 am – 6 pm).
- On‑site work at Changi Airfreight Centre, Singapore.
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THE SUPREME HR ADVISORY PTE. LTD.
Singapore