Solutions Architect - BytePlus

About the role

BytePlus, a ByteDance B2B unit, helps enterprise customers build what's next for their business by developing innovative products and solutions. As a Solutions Architect in Singapore, you will support sales teams in qualifying leads, turning technology into solutions that meet customers' business goals, and act as a trusted advisor to internal and external stakeholders.

Key responsibilities

• Support sales teams in qualifying leads, identifying customer pain points and translating technologies into solutions.
• Lead qualification through demos, presentations, architecture design sessions and technical workshops.
• Own RFPs, RFIs and hands-on POCs, collaborate across stakeholders and convert POCs into contracts.
• Act as a trusted advisor through thought leadership and deep knowledge of ByteDance B2B technologies.
• Work with solution, product, strategy and R&D teams to shape the product roadmap based on regional market feedback.
• Build or improve tools and processes to scale highly customized technical POCs.
• Present to C-suite, business and technical stakeholders to raise brand awareness of ByteDance B2B across APAC.
• Upsell, cross-sell and drive adoption of ByteDance solutions among existing customers.

Required profile

• Bachelor's degree in a technical field or equivalent practical experience.
• 5+ years of related experience, preferably in solution engineering, cloud solution consulting or pre-sales.
• Experience architecting solutions that integrate AI models (ChatGPT, Claude, Gemini, open-source models) and cloud AI platforms such as AWS Bedrock, GCP Vertex AI and Azure AI Foundry.
• Deep industry expertise in one or more sectors such as AI-native, digital-native, e-commerce, entertainment or FSI, with regional market insight and product sales capability.
• Preferred: agent core concepts and design patterns, experience building agents with frameworks such as LangGraph, CrewAI, Google ADK, Managed Agent, AgentCore and Agent Builder, and experience presenting to technical stakeholders and executives.