Solutions Architect (China Market)

About the role

Stripe's Solutions Architecture Team partners with customers to help them adopt prescriptive solutions that drive growth. This role works with APAC and China users, partnering with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers, Product and Engineering teams to define the account strategy for Stripe in the market. The position is primarily with enterprise Chinese merchants based in China.

Key responsibilities

• Conduct deep technical discovery, including business analysis and research on customer operations, industry dynamics and competition, to understand the customer's strategic objectives.
• Guide APAC and China users through a structured discovery process and design technically sound solutions.
• Promote solutions through executive briefings, readouts, tailored presentations and demonstrations, and identify expansion opportunities such as new capabilities and local payment methods.
• Act as the Voice of the Customer for product and engineering teams, capturing insights and trends and helping prioritize them.
• Support sales executives with technical insight and deliver technical demos that show how Stripe solves specific business problems.

Required profile

• 7+ years of experience in a customer-facing engineering role such as sales engineer, pre-sales solution consultant or solutions architect for a global software enterprise.
• Strong English and Mandarin, as the role works mainly with Chinese merchants.
• Ability to engage executives, lead customer meetings and work independently in a fast-paced, ambiguous environment.
• Willingness to travel for business needs.

Required skills

• Understanding of the software development lifecycle and API architectures.
• Background in writing code in Ruby, Python, JavaScript, Java, Go or similar is a plus.
• Preferred: payments, fintech, consulting or growth-stage internet company experience.

What we offer

• Annual salary range of SGD 178,200 - SGD 352,400 (OTE, which includes base salary and commission targets).
• Possible equity, company bonus, sales commissions, retirement plans, health benefits and wellness stipends.
• At least 50% of the time spent in the local office or with users, depending on role, team and location.