Specialist Associate (Facilities Management)

About the role

The Specialist Associate oversees daily zone and building operations, including the planning and execution of routine, cyclical and corrective maintenance. The role provides facilities support, manages user feedback and coordinates contractors on campus.

Key responsibilities

• Provide technical and administrative support for campus facility management and maintenance works
• Resolve user complaints received through FMS/CMMS, iReport, the Maintenance Hotline and email
• Manage daily campus operations, conduct site inspections and facilitate meetings between stakeholders and contractors
• Analyse and troubleshoot building operational issues, escalating where necessary
• Supervise contractors so that works meet specifications, quality standards and agreed schedules
• Assist with procurement of maintenance and facility-related services
• Support daily operational planning and tasks assigned by the Reporting Manager

Required profile

• Diploma or ITE certificate in Engineering, Building Services, Facilities Management or Estate Management
• Minimum 3 years of experience in Facilities Management or a related field

Required skills

• Preferred: Green Mark Accredited Professional (Facilities Management) or equivalent, Certified Fire Safety Manager or equivalent, Certified Workplace Safety and Health (WSH) professional or equivalent
• Preferred: knowledge of Building Services and M&E systems, and experience with Building Management Systems (BMS) and/or CMMS
• Preferred: proficiency in MS Office