Supervisor – Team Leadership & Customer Service

About the role

We are looking for a proactive Supervisor to lead a team of employees in delivering excellent customer service and maintaining a safe, efficient workplace. The role involves overseeing daily operations, ensuring performance standards are met, and supporting staff development.

Key responsibilities

• Monitor and guide team members to achieve performance targets.
• Provide clear instructions and delegate tasks effectively.
• Maintain a safe, secure and healthy work environment.
• Ensure timely completion of tasks and meet deadlines.
• Approve work hours and manage attendance records.
• Uphold high standards of customer service across all interactions.

Required profile

• Previous experience in a leadership or supervisory role.
• Strong communication and interpersonal abilities.
• Attention to detail with a focus on accuracy.
• Reliable, ethical and strong work ethic.
• Team‑player attitude with a positive outlook in a fast‑paced setting.
• Professional appearance and demeanor.

Required skills

• Basic computer literacy.

What we offer

• Full‑time permanent position.
• Competitive monthly salary ranging from SGD 3,000 to 5,000.
• Opportunities for growth within a dynamic organization.