Support Specialist - IT Services and Sales

About the role

The Executive Centre is looking for a Support Specialist to deliver IT services and sales support across its flexible workspace environment. You will work with multinational clients and internal teams, ensuring smooth operation of all technology assets.

Key responsibilities

• Provide general IT support in a serviced office setting for multinational clients.
• Handle IT support requests from local internal teams.
• Coordinate with local IT vendors and manage L1 & L2 tickets.
• Maintain the local IT inventory and ensure asset accuracy.

Required profile

• Good English communication skills; Chinese is a plus.
• Strong analytical and problem‑solving abilities.
• Pro‑active, service‑oriented mindset.
• Ability to work independently and build relationships across departments.
• Experience dealing with global business users at all levels.

Required skills

• Experience with Cisco LAN support and troubleshooting.
• Proficiency in Microsoft Windows, macOS and Linux desktop operating systems.
• Knowledge of MS Office suite, Apple and Android device support.
• Relevant certifications such as MCSE and CCNA (preferred).

What we offer

• Opportunity to work in a dynamic, international workspace environment.
• Professional development and exposure to a global client base.