Team Lead - Roadshow Sales, Singapore

About the role

EduCLaaS is looking for an energetic, results-driven Team Lead - Roadshow Sales to lead and motivate its Roadshow Sales team in promoting digital upskilling programmes. You will oversee daily roadshow activities, coach team members, drive enrolment performance and make sure every customer interaction is positive and professional. The role suits someone who enjoys working with people and thrives in a target-driven, fast-paced environment.

Key responsibilities

• Lead, motivate and manage the Roadshow Sales team to meet enrolment and sales targets, setting daily and event-level targets and monitoring performance
• Coach team members on customer engagement, product knowledge, sales techniques and closing skills, give regular feedback and support onboarding and training of new members
• Lead the team at roadshows, exhibitions, mall activations and career fairs, engaging the public and guiding potential learners on digital career pathways
• Convert enquiries into enrolments, handle escalated enquiries and objections, and track leads, follow-ups and applications
• Maintain accurate records of leads, applications and sales, prepare performance reports, and coordinate roadshows with Sales and Operations teams
• Ensure team members follow company policies, customer service standards and event requirements

Required profile

• Diploma holder with good English proficiency
• 2-3 years of sales, retail, events, customer service or business development experience; prior team-leading experience preferred
• Ability to lead, motivate and coach a team towards sales targets
• Willingness to work weekends and public holidays on rotation, and extended event hours (typically 10am-9pm)
• Comfortable working at outdoor roadshows, exhibitions and malls; education, digital skills, training or EdTech sales experience is an advantage

What we offer

• Basic salary plus uncapped commission, with potential monthly earnings of $4.5K-$10K
• Structured career progression pathway
• Work-from-home opportunities on non-event days
• Personalised onboarding, sales training and leadership mentorship
• Mobile phone bill reimbursement